Reviews
Hear from Our Satisfied Customers
At Carpet Emporium & Flooring, we pride ourselves on delivering exceptional service and quality flooring solutions. Our reviews page features insights and feedback from our valued customers who have experienced our services firsthand.
My husband and I are extremely HAPPY with our experience with Carpet Emporium in Moreno Valley. Great selection of carpets and all floorings. The workmanship of Oscar and his crew installing our carpet/flooring was fantastic. We would highly recommend Carpet Emporium as they are very customer oriented. They now have a satisfied customer for life. Thankyou Carpet Emporium.
Great selection, good prices and personal service. I have been going here for years for my flooring needs. Never been disappointed.
Over a decade I have updated parts of my home from tile to carpet to wood and granit. Vic had been my go to guy.
I try to support small business over big box. So I stopped in today looking for a small piece of remnant carpet about a 2'x 2' piece for our dog house. Vic the owner was there and he found me just what I need. He went above and beyond and met my needs and gave me a much larger piece instead. Support Local and Small Business. Amazing service. I will be back and highly recommend
So happy with our new flooring! Vic was very knowledgeable and helpful with helping us pick out our vinyl floors. The installer did a great job, our floors look amazing! We will definitely use them for future projects!
From beginning to end it was a great experience. When we went to the showroom to shop Victor was very helpful but not pushy. Once we made our choice it was a quick right up. Our carpet needed to be ordered which took about a week. The installers were great. We have a very heavy pool table that we were concerned about moving. They got it taken care of without a problem..put it back exactly where we wanted it. And the carpet...we love it! We definitely recommend Carpet Emporium
Our Approach to Customer Feedback
We believe in transparency and the power of honest feedback. Our customer service team actively solicits reviews following the completion of each project to ensure we continue to meet and exceed expectations. This feedback is crucial in helping us refine our services, ensuring that we remain aligned with our goal of providing the best possible flooring experience.
The Importance of Reviews in Our Continuous Improvement
Customer reviews play a vital role in our process of continuous improvement. They not only inform prospective clients about the quality of our work but also provide us with invaluable insights into how we can enhance our services. We are committed to listening to our customers, addressing any concerns, and celebrating the positive outcomes that come from the collaboration between our team and our clients.
Invitation to Submit Your Feedback
If you’ve recently completed a project with us, we’d love to hear about your experience. Your review not only helps us; it also aids others in making informed decisions about their flooring needs. Whether your feedback is positive or there are areas you feel we could improve upon, we are here to listen and learn.
Contact Us for More Information
For those considering Carpet Emporium & Flooring for their flooring needs, we understand the importance of hearing about real customer experiences. While specific reviews are not shown here, please feel free to reach out to us directly. Our team is more than happy to share testimonials and provide references to help you make your decision with confidence. Let us show you why our customers continue to trust us with their flooring projects, year after year.